Legal
Last updated: September 30, 2026
Seniva Wellness is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website and services, you agree to the practices described below.
We collect information you provide directly to us — such as your name, email address, phone number, and any details you share when submitting a contact request. We may also collect limited usage data, such as pages visited and general location, to improve our website experience.
We use the information you provide to respond to inquiries, coordinate care services, verify insurance coverage, and communicate with you about our offerings. We never sell your personal information to third parties.
Our website uses cookies and similar technologies to enhance browsing, understand site usage, and improve our services. You may decline cookies through our consent banner or your browser settings; some site features may be limited without them.
We share information only with facility partners, insurance providers, and clinical staff as necessary to deliver and coordinate care — and only with appropriate consent. All partners are bound by confidentiality and data-protection obligations.
We employ industry-standard safeguards to protect your information, including encrypted transmission and restricted access controls. No method of storage is perfectly secure, but we take every reasonable measure to protect your data.
Contact form submissions are retained for 90 days, after which they are automatically deleted. You may request earlier deletion of your submission at any time by emailing Info@SenivaWellness.com. Seniva Wellness does not collect, store, or transmit medical or health records through this website — please do not include protected health information in your message.
You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, contact us at Info@SenivaWellness.com or (216) 279-7299.
This website is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and is not intended to receive, store, or transmit protected health information (PHI). Please do not include medical diagnoses, treatment details, or any other health information in your contact message. Clinical records are handled separately through our secure, compliant intake process once a formal service relationship is established.
If you are a resident of California, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we collect, to request deletion of your information, and to opt out of the sale or sharing of your data. Seniva Wellness does not sell personal information. Residents of other U.S. states may have similar rights under applicable state law. To exercise any of these rights, contact us at Info@SenivaWellness.com or (216) 279-7299.
In the event of a security breach affecting your personal information, Seniva Wellness will take prompt steps to contain and investigate the incident and will notify affected individuals and relevant authorities as required by applicable law, without unreasonable delay.
We rely on trusted third-party providers for services such as website hosting and analytics. These providers may collect limited technical data (such as IP address and browser type) under their own privacy policies. We do not control their practices and encourage you to review their policies. We share personal information with these vendors only to the extent necessary to operate the website.
Some browsers offer a "Do Not Track" signal. Seniva Wellness does not currently respond to or alter its practices based on these signals, as there is no consistent industry standard for how websites should interpret them. You can manage cookies and tracking through our consent banner or your browser settings.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our site after changes constitutes acceptance of the revised policy.
Questions about this policy? Contact us at Info@SenivaWellness.com or (216) 279-7299.